Privacy policy
Privacy Policy
At Palacios Furniture, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By accessing our website " palaciosfurniture.com " or using our services, you consent to the practices described in this policy.
Information we collect
We may collect certain personal information from you when you visit our website, make a purchase, or interact with our services. The types of personal information we may collect include:
- Contact information (such as name, email address, phone number, and shipping address)
- Payment information (such as credit card details)
- Demographic information (such as age, gender, and location)
- Information about your purchases, preferences, and interactions with our website
- Information provided when you contact us or participate in surveys, promotions, or contests
We may also collect certain non-personal information automatically when you visit our website, such as your IP address, browser type, operating system, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. This information is used to analyze trends, administer the site, track users' movements, and gather demographic information for aggregate use.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
How do we use your personal information?
Use of Information
We may use the personal information we collect for various purposes, including:
- Processing and fulfilling your orders
- Providing customer support and responding to your inquiries
- Personalizing your shopping experience and tailoring our offerings to your interests
- Sending you promotional materials, newsletters, and other communications
- Conducting market research, analyzing trends, and improving our products and services
- Detecting and preventing fraud, security breaches, and other illegal activities
- Complying with applicable laws, regulations, and legal processes
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing you personal Information
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with trusted third parties who assist us in operating our website, conducting our business, or providing services to you. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated to keep your information confidential.
We may also disclose your personal information when required by law, to enforce our site policies, or to protect our rights, property, or safety, as well as the rights, property, or safety of others.
We share your Personal Information with third parties to help us use your Personal Information, as described above.
For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioral advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Your rights
European GDPR Compliance
If you are a resident of the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). These rights include the right to access, rectify, erase, restrict processing, and object to the processing of your personal information. To exercise these rights, please contact us using the information provided at the end of this policy.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Data retention
Data Storage and Security
We implement a variety of security measures to maintain the safety of your personal information. We use industry-standard encryption techniques when transferring and receiving sensitive data. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
International Data Transfers
Your personal information may be transferred to and stored on servers located outside of your country or the European Economic Area (EEA) for processing and storage. These countries may have data protection laws that are different from the laws of your jurisdiction. By providing your personal information, you consent to the transfer of your information to these countries.
Third-Party Links
Our website may contain links to third-party websites. These websites have their own privacy policies, which you should review. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. The revised policy will be effective when posted on this page. We encourage you to review this page periodically for any changes.
Contact us
If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:
Palacios Furniture LLC
Privacy Compliance Officer
5325 Elkhorn Blvd #1008
Sacramento, CA 95842-2526
United States