FAQs

Palacios Furniture is a family-owned business in Sacramento, CA, with a single exquisite location. We offer fine furniture online, serving both domestic and global customers in select countries.

Payment options are offered by Affirm and are subject to an eligibility check. Options depend on your purchase amount, and a down payment may be required. CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Finance Lender license. For licenses and disclosures, see affirm.com/licenses

If you notice any damage to your package upon delivery, please record it on the delivery receipt before the driver leaves. You're entitled to inspect packages with openings, cuts, or significant holes. Noting damages is crucial for carrier claims. Thank you - we're here to rectify any defective orders.

Most Domestic orders process within 24-48 hours and are in transit for 2-10 days with exceptions taking up to 14 days.

Most International orders process within 48-72 hours and are in transit for 7-21 days with exceptions taking up to 29 days.